Shipping & Delivery Policy

1. Order Processing

  • All orders are processed within 1–2 business days after successful payment confirmation.
  • Orders placed on Sundays or public holidays will be processed on the next business day.
  • During festive seasons, sales, or unforeseen circumstances, order processing may take slightly longer than usual.

2. Shipping Charges

  • Free Shipping is available on all prepaid orders with a minimum purchase of ₹499.
  • Orders below ₹499 may attract shipping charges, which will be displayed during checkout before payment.
  • Shipping charges are non-refundable unless the return is approved due to our error.

3. Delivery Timeline

After dispatch, orders are generally delivered within:

  • Metro Cities: 2–5 business days
  • Other Cities & Towns: 3–7 business days
  • Remote or Rural Areas: 5–10 business days

Delivery timelines are estimates and may vary depending on courier availability, weather conditions, public holidays, or other unforeseen circumstances.

4. Order Tracking

Once your order has been dispatched:

  • You will receive a confirmation via Email, SMS, or WhatsApp (where applicable).
  • A tracking number and courier details will be shared so you can monitor your shipment.

5. Delivery Attempts

Our courier partners will make delivery attempts as per their standard policy.

If the customer is unavailable during delivery:

  • The courier may attempt re-delivery.
  • If delivery cannot be completed after multiple attempts, the package may be returned to us.

Additional shipping charges may apply for re-shipping returned packages.

6. Incorrect Shipping Address

Customers are responsible for providing accurate delivery information.

Anmol Cosmetics shall not be responsible for delays or failed deliveries due to:

  • Incorrect address
  • Incorrect PIN code
  • Incorrect contact number
  • Incomplete delivery details

If an order is returned because of incorrect customer information, re-shipping charges may be applicable.

7. Delayed Delivery

While we make every effort to deliver your order within the estimated timeframe, delays may occur due to:

  • Bad weather
  • Natural disasters
  • Government restrictions
  • Public holidays
  • Courier service issues
  • High order volume during promotional events

We appreciate your patience in such situations.

8. Damaged Package

If you receive a package that appears damaged:

  • Do not accept the parcel if it is visibly tampered with or severely damaged.
  • If accepted, please record an unboxing video and take clear photographs.
  • Contact us within 48 hours of delivery with your Order ID and supporting images/videos.

We will review your request and provide an appropriate resolution.

9. International Shipping

Currently, Anmol Cosmetics ships only within India.

We do not offer international shipping at this time.

10. Shipping Restrictions

Certain locations may experience extended delivery timelines due to courier service limitations.

If delivery to your location is unavailable after placing an order, we will inform you and process a full refund if required.

11. Contact Us

If you have any questions regarding shipping or delivery, please contact us:

Anmol Cosmetics

Address:
6, Near Pakiza Bangles, Nayi Bagad, Ranipura, Indore, Madhya Pradesh – 452007

Email: dakshahuja18@gmail.com

Phone / WhatsApp: +91 7509333665

Working Hours: Monday to Sunday, 10:00 AM – 9:00 PM